Agent Ambo · Upskill
IT course with certificate
Troubleshoot user and system issues methodically and explain your fix clearly in an interview.
AmboSyllabus
- Module 1Networking fundamentalsIP addressing and subnets · DNS, DHCP and common ports · Troubleshooting connectivity
- Module 2Operating systemsWindows administration and Active Directory · Linux commands and permissions · Patching and updates
- Module 3Databases and SQLSELECT, JOIN and GROUP BY · Backups and restores · Basic query tuning
- Module 4Cloud and security basicsAWS/Azure core services · IAM and least privilege · Backups and disaster recovery
- Module 5Service managementTicketing and SLAs · Incident vs problem management · Writing knowledge-base articles
IT certification
TickBig Certified IT. Three camera-proctored rounds that unlock one after another: an objective test across the syllabus, hands-on tasks and a voice interview with Ambo. Pass all three within 14 days; the certificate is valid for 12 months and has a public link recruiters can check.
Example hands-on task: Diagnose a broken network setup from logs and command output, then write the fix and a prevention note.
Pick your pace
- Round 1Crash course: 10 days, every must-know topic
- Round 2Interview perspective: 14 days, organised the way you’ll be tested
- Round 3Depth learning: 20 days, the full picture with more practice
Revise and rehearse
How Ambo builds your IT course
- 1Ambo reads your resumeYour skills, projects, years and the role you want next.
- 2Then where you’re interviewingAnd how interviewers there question people like you.
- 3It maps every topic they could askMust-know first, your own projects included, built into short daily lessons.
- 4You practise, then get certifiedInterview Q&A after every lesson, then three proctored rounds ending in a voice interview with Ambo.
Questions, answered.
What will I learn in the IT course?
Five modules: Networking fundamentals, Operating systems, Databases and SQL, Cloud and security basics and Service management. Ambo adjusts the depth to your resume, so you spend more time on your gaps.
Is the IT certificate verifiable?
Yes. Every TickBig certificate has a public link showing your scores for each round and the camera verification.
How is this different from a list of interview questions?
A list is the same for everyone. Ambo builds your course from your resume, your target role and where you're interviewing, then writes every lesson from the interviewer's point of view: what they'll ask, a strong answer, and the follow-up they'll use to test you.
What is the certification test?
Three camera-proctored rounds that unlock one after another: an objective round, a hands-on round (coding or practical tasks for your role) and a voice interview with Ambo, who asks live follow-ups on your answers. Pass all three within 14 days to become TickBig Certified for 12 months.
Get TickBig Certified as a IT.
A course built from your resume, then three proctored rounds.